Carvana’s expansion into physical dealerships through seven Stellantis stores is sparking debate among industry observers, as the company’s bold shift toward a leaner, tech-driven sales model—featuring minimal staff, AI-powered automation, and home delivery—challenges traditional retail practices. Analysts and dealers are closely watching whether this hybrid approach can sustain efficiency while maintaining customer trust in a sector still adapting to post-pandemic shopping habits. The move underscores Carvana’s push to blend its digital-first reputation with brick-and-mortar accessibility, raising questions about long-term viability in a competitive market. With automakers increasingly partnering with unconventional retailers, the experiment could redefine how new vehicles are sold.
Carvana's seven Stellantis stores are drawing close attention from dealers and analysts as the digital retailer's new-vehicle strategy, with fewer staff, AI-driven automation and home delivery, comes ...
