Carvana’s expansion into physical retail with seven Stellantis dealerships is sparking debate among industry observers, as the company’s bold shift toward a leaner, tech-driven model—featuring minimal staff, AI-powered automation, and home delivery—challenges traditional car-selling practices. Analysts and dealers are closely watching whether this hybrid approach can sustain efficiency without sacrificing customer trust or dealership profitability. The move highlights the growing tension between digital convenience and the hands-on experience still valued in auto sales. With Carvana betting heavily on automation to cut costs, the experiment could reshape how new vehicles are sold in the years ahead.
Carvana's seven Stellantis stores are drawing close attention from dealers and analysts as the digital retailer's new-vehicle strategy, with fewer staff, AI-driven automation and home delivery, comes ...
