Carvana’s expansion into physical retail with seven Stellantis dealerships is sparking debate among industry observers, as the company’s bold shift toward AI-driven automation, minimal staffing, and home delivery challenges traditional car-selling models. Analysts are scrutinizing whether this hybrid approach can bridge the gap between Carvana’s digital efficiency and the hands-on experience dealers provide. The move raises questions about how automakers and retailers will adapt to evolving consumer expectations in a rapidly changing market. With Carvana betting big on technology and convenience, the experiment could reshape the future of new-car sales.
Carvana's seven Stellantis stores are drawing close attention from dealers and analysts as the digital retailer's new-vehicle strategy, with fewer staff, AI-driven automation and home delivery, comes ...