Carvana’s expansion into physical dealerships through seven new Stellantis stores is sparking debate among automakers and industry experts, as the online retailer pushes a bold new model centered on leaner staffing, artificial intelligence-driven sales processes, and direct-to-consumer delivery. The move marks a shift for Carvana, which has long relied on its digital-first approach, raising questions about whether traditional dealerships can adapt to its tech-heavy, low-touch sales strategy. Analysts are closely watching how these locations perform, particularly as they compete with established franchises while maintaining Carvana’s signature convenience-focused operations. The experiment could reshape the auto retail landscape if it proves sustainable.
Carvana's seven Stellantis stores are drawing close attention from dealers and analysts as the digital retailer's new-vehicle strategy, with fewer staff, AI-driven automation and home delivery, comes ...
