New Evidence Emerges of Widespread Deceptive Practices in Auto Dealerships. A recent investigation by Widewail has shed light on the alarming prevalence of bait-and-switch tactics and misleading advertising in the auto industry. Analyzing 63 out of 97 dealerships that received warning letters from the Federal Trade Commission (FTC), the study found that customer complaints about these deceptive practices occurred at a rate twice as high as the broader industry average. This disturbing trend raises concerns about the integrity of the car-buying process and the need for greater accountability among dealerships.
Widewail analyzed 63 of 97 dealerships that received FTC warning letters and found customer complaints about bait-and-switch practices and advertising occurred twice as often as the broader industry ...