"Dealerships Under Fire: New Study Reveals Shocking Prevalence of Bait-and-Switch Tactics A recent analysis by Widewail has shed light on the disturbing practices of some car dealerships, with a staggering 63 out of 97 dealerships that received warning letters from the Federal Trade Commission (FTC) found to be engaging in bait-and-switch tactics. The study, which examined customer complaints, revealed that these dealerships were twice as likely to be involved in deceptive advertising and bait-and-switch practices as the broader industry. This raises serious concerns about the integrity of the car-buying process and the potential harm to consumers. As the auto industry continues to evolve, it's clear that some dealerships are prioritizing profits over fairness and transparency."
Widewail analyzed 63 of 97 dealerships that received FTC warning letters and found customer complaints about bait-and-switch practices and advertising occurred twice as often as the broader industry ...