In a surprising decision, Quebec Superior Court Judge François Bérubé has sided with a driver who claimed he was entitled to a courtesy vehicle while his car underwent repairs. Jean Carbonneau, the plaintiff, took Porlier Automobiles to court after the dealership refused to provide him with a replacement vehicle while his 2019 Tucson was in for a new engine. The judge's ruling, which has sparked debate among auto industry experts, suggests that dealerships may be obligated to offer courtesy vehicles in certain circumstances, even if the replacement part is out of stock. The decision is expected to have far-reaching implications for consumers and the way dealerships handle vehicle repairs.
Judge François Bérubé ruled that Jean Carbonneau was entitled to a courtesy vehicle while his 2019 Tucson was awaiting a replacement engine, which was out of stock, at Porlier Automobiles.
