"Dealership Service Business Takes a Hit as Mobile Mechanics Gain Popularity. The traditional dealership model is facing a significant challenge as more car owners are opting for independent mobile service providers over traditional service centers. According to recent industry data, the share of vehicles under warranty serviced by dealerships has dropped to a staggering 55 percent, a decline that experts attribute to the growing appeal of mobile mechanics. These on-demand services, which often offer flexible scheduling and higher customer satisfaction, are luring away customers who are tired of the hassle and inconvenience associated with dealership service centers."
Dealerships are losing service customers to independent mobile providers. Industry share for vehicles under warranty dropped to 55 percent as mobile mechanics gain traction with higher satisfaction ...
