Rivian owners are in for a welcome change as the electric vehicle manufacturer's CEO, R.J. Scaringe, has announced significant improvements to the company's service scheduling process. Currently, customers have been facing long wait times, often up to 50 days, to book a service appointment. However, Scaringe has revealed that Rivian is working to rectify this issue, aiming to reduce the wait time to a more manageable level. The move is a response to growing customer frustration and a sign that Rivian is prioritizing customer satisfaction as the company continues to expand its operations and production.
Fifty Days To Schedule Rivian Service? Not Anymore, CEO Says CarBuzz
