Genesis has announced it will no longer provide specific vehicle recommendations to customers in the U.S., shifting its approach to let buyers explore models independently. The automaker cites a desire to avoid influencing purchasing decisions while still offering guidance through general information and test drives. This move comes amid broader industry trends toward personalized customer experiences. Potential buyers may now rely more on online research and dealership consultations to make informed choices.
Genesis Won’t Tell Americans What Car to Buy CBS17.com
