A federal lawsuit alleges that a Honda dealership in Cambridge, Massachusetts used an AI-generated voice to contact consumers whose cell phones are listed on the National Do Not Call Registry. The complaint claims the dealership’s automated calls violated federal privacy rules by reaching out to registered numbers. The case highlights concerns over the use of synthetic voices in telemarketing and the enforcement of do‑not‑call protections. The outcome of the lawsuit remains pending.
A federal lawsuit accuses a Cambridge, Mass., Honda dealership of using an AI-generated voice to call people's cell phones registered on the National Do Not Call Registry.