A car dealership is offering sales staff financial incentives to report suspicious customers rather than completing sales with them, raising questions about compliance and ethical practices. The policy rewards employees for flagging potential fraud or red-flagged transactions, shifting focus from closing deals to preventing risky transactions. Industry observers note this approach could impact sales strategies while reinforcing stricter oversight in automotive retail. The move reflects growing concerns over fraudulent activity in high-value purchases like vehicles.
Cherokee Mitsubishi pays salespeople their base commission for flagging suspicious customers instead of letting the deal close.
