A car dealership is offering sales staff financial incentives to report potential fraudulent activity rather than finalizing sales with suspicious customers. The policy shifts focus from closing deals to preventing fraud by rewarding employees for flagging red flags. Industry experts note this approach could set a precedent for other dealerships balancing revenue with risk mitigation. Details on how the program operates and its effectiveness remain under review.
Cherokee Mitsubishi pays salespeople their base commission for flagging suspicious customers instead of letting the deal close.
