Car buyers and owners are redefining the way they interact with the automotive industry, and dealerships are feeling the impact. According to recent data, dealership service transactions plummeted in 2025, outpacing declines experienced by competitors in the quick lube market. As consumers increasingly prioritize convenience and affordability, they are turning to express oil change shops and other quick lube services to keep their vehicles running smoothly. The shift away from traditional dealership service centers has significant implications for the automotive retail landscape, and industry insiders are left wondering if this trend will continue to gain momentum in the years to come.
Dealership service transactions fell faster than those of competitors in 2025 as consumers chose quick lubes for convenience and lower perceived costs.
