"Service Slump: Dealerships Feel the Pinch as Consumers Flock to Quick Lubes. In a surprising trend, dealership service transactions plummeted in 2025 at a rate outpacing their competitors. As the automotive industry continues to evolve, it appears that convenience and perceived cost savings are driving consumers to bypass traditional dealership service centers in favor of quick lube shops. Analysts are now left to wonder if this shift will have long-term implications for the dealership model and the way car owners maintain their vehicles."
Dealership service transactions fell faster than those of competitors in 2025 as consumers chose quick lubes for convenience and lower perceived costs.
