Automakers are finding new ways to boost profits by handling more vehicle maintenance directly at factory centers near assembly plants, reducing the burden on dealership service bays. Stellantis has taken a leading approach by upfitting a majority of its North American vehicles through these centralized facilities, a strategy that could set a precedent for competitors. Industry analysts suggest Toyota and other manufacturers may benefit from adopting similar models to streamline operations and improve efficiency. The shift highlights how automakers are rethinking traditional service workflows to balance cost, convenience, and profitability.
Stellantis upfits 55 percent of North American vehicles at eight factory centers near assembly plants, generating profit while keeping dealership service bays free. Toyota should follow.