A Florida dealership is adapting to shifting consumer trends as its inventory of used vehicles grows steadily older, reflecting broader market changes. The company’s chief operating officer highlights how expanded mobile service options have become a key strategy to meet customer demand and improve accessibility. With a focus on flexibility, the dealership is also exploring new ways to engage buyers in an evolving automotive landscape. Insights into these operational adjustments offer a glimpse into how traditional retailers are navigating today’s challenges.
Ed Roberts, COO of Bozard Ford-Lincoln in St. Augustine, Fla., discusses the increasing age of the used vehicles his store sells, how the dealership has grown mobile service and why he will share ...
