Carvana is rapidly expanding its presence by acquiring and operating seven Stellantis dealerships, pushing up sales volumes at those locations. However, concerns are rising among other retailers in the automaker’s network about how customers will be supported after the sale, particularly regarding service and maintenance. The shift raises questions about long-term customer relationships and the potential impact on dealership partnerships. Industry observers are watching closely to see how this model could reshape traditional automotive retail dynamics.
As Carvana pumps up sales volumes at seven Stellantis dealerships it now owns, other retailers at the automaker wonder what happens to customers after the initial sale.
