A new Tesla owner discovered a visible crack in the windshield shortly after purchasing the vehicle, prompting an attempt to resolve the issue with the manufacturer. Despite initial efforts to address the problem, the process revealed challenges in securing a repair under warranty. The experience highlights ongoing debates about customer service and quality control in the electric vehicle industry. Details of the owner’s specific interactions and Tesla’s response provide insight into how such issues are handled.


Woman Buys Brand-New Tesla, Notices A Crack In The Windshield. Then She Tries To Get Tesla To Fix It  Motor1.com